Refund Policy

Last Updated: 1/24/2025
 

At Synergy Business Solutions, we are committed to ensuring your satisfaction with our AI courses. We strive to provide high-quality educational content and excellent customer service. However, we understand that sometimes situations change. Please review our refund policy below.
 

1. Refund Eligibility

You may request a refund within 24 hours of purchasing a course, provided that you have not accessed the course content. Access is defined as logging into the course platform and viewing or downloading any course material. Once you have accessed any part of the course, the purchase becomes non-refundable.
 

2. How to Request a Refund

To request a refund, please contact us at help@synbizsol.com within 24 hours of your purchase. Include your order number and a brief reason for your request. We will process your refund as soon as possible, typically within 5-7 business days, depending on your payment method.
 

3. Non-Refundable After Course Access

Once you have accessed the course content or after 24 hours from purchase, no refunds will be issued. By purchasing and accessing our courses, you agree to these terms. This policy helps us ensure the integrity of our content and prevent abuse of the refund process.
 

4. Course Modifications and Cancellations

In the event that we make significant changes to a course or it is removed from our platform, we will notify you immediately. If you have not accessed the course, you will be eligible for a refund under the terms outlined above. If you have accessed the course, we may offer partial credit or an alternative course depending on the nature of the modification.
 

5. Contact Us

If you have any questions or concerns regarding our refund policy, please reach out to us at:

Synergy Business Solutions
Email: help@synbizsol.com
Phone: please refer to email
Address: ATL, GA and Accra, GH