Privacy Policy

Last Updated: 1/24/2025

At Synergy Business Solutions, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or purchase our AI courses.

By accessing and using our website (www.synbizsol.com) and purchasing our courses, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use our services.

1. Information We Collect

We collect personal information that you provide to us when you interact with our website, such as when you:

Register for an account
Purchase a course or service
Subscribe to our newsletter or marketing materials
Contact us for support or inquiries

The information we may collect includes:

Personal Identification Information: Name, email address, phone number, company name, billing and shipping address
Payment Information: Credit card details or other payment method details (processed through a secure payment gateway)
Usage Data: Information about how you use our website, including your IP address, browser type, device information, and browsing behavior

2. How We Use Your Information

We use the information we collect for the following purposes:

To process your course purchases and provide access to course materials
To communicate with you about your account, course updates, and support requests
To send promotional emails, newsletters, or marketing materials, if you have opted in
To improve our website, services, and courses by analyzing usage trends and feedback
To ensure the security of our website and prevent fraudulent activities

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, track your activity, and analyze how you use our website.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, please note that some parts of our website may not function properly without cookies.

4. How We Protect Your Information

We take the security of your personal information seriously. We implement reasonable security measures, including encryption, secure payment gateways, and access control to protect your data from unauthorized access or disclosure. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers to assist in delivering our services, such as:

Payment processors for handling transactions
Email marketing platforms for sending newsletters and promotional materials
Analytics services to monitor and analyze website usage

We ensure that these third parties comply with privacy and security standards consistent with our policies.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access, correct, or update your personal information
The right to request the deletion of your personal data
The right to withdraw consent for receiving marketing communications at any time

To exercise any of these rights, please contact us using the details provided below.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your personal information is no longer needed, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

9. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. By continuing to use our website and services, you agree to the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

Synergy Business Solutions
Email: help@synbizsol.com
Phone: please refer to email
Address: ATL, GA and Accra, GH